Shipping Policy
Thank you for visiting SuperPro Suspension. We are committed to providing you with excellent service and ensuring your shopping experience is smooth and satisfactory. This Shipping Policy outlines our shipping practices for international customers.
Shipping Destinations We ship globally. Please note that we cannot deliver to P.O. boxes or APO/FPO addresses at this time.
Shipping Methods and Delivery Times We offer the following shipping methods:
Delivery times are estimates and start from the date of dispatch. While we strive to meet these delivery times, please note there may be delays due to unforeseen circumstances.
Shipping Rates Shipping rates are calculated based on the shipping method selected and the destination address. The total shipping cost will be displayed at checkout before you complete your purchase.
Order Processing Time Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive a notification when your order has been shipped.
Customs, Duties, and Taxes For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and must be paid upon delivery. We recommend contacting your local customs office for more information on applicable fees.
Tracking Your Order Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery on the carrier’s website.
Lost or Damaged Packages If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Returns and Exchanges For information on returns and exchanges, please refer to our Return Policy.
Contact Us If you have any questions about our shipping policy, please contact our customer service team.
Thank you for choosing SuperPro Suspension. We appreciate your business and look forward to serving you.